Outsourcing Services

Application Outsourcing

Every organization that has adopted application outsourcing over the last decade or two is now constantly looking at ways and means to refine and revolutionize its capabilities in this space to ensure that results produced are in line with business demands. To achieve this objective, enterprises are constantly on the lookout for best practices, innovations and frameworks for delivering sustained business value and ensuring operational superiority.

CGSL in partnership with IBM offer Application Outsourcing Services that are geared towards revolutionizing the clients’ application outsourcing portfolio, while enabling them to garner higher and enhanced business value. Our approach is tuned towards ensuring greater operational superiority and strategic differentiation, thereby making our client’s business a lot more competitive. We are at the cutting edge of key technology paradigms such as cloud computing, Application Modernization and Agility, and are transforming our clients’ IT environments to leverage these next-generation technologies, across their businesses.

Our Application Outsourcing Services portfolio includes:

• Application Development – Helps you address evolving business and technology challenges by defining, designing and building applications tailored to meet your business requirements
• Application Maintenance – Maximizes your existing IT applications through offshore-ability analysis, maintainability analysis, maintenance and enhancement
• Application Management – Offers a wide range of support services for various platforms and technologies
• Application Modernization – Helps modernize legacy systems to enhance flexibility, mitigate risk, minimize disruption and lower costs
• Application Portfolio Management – Helps you decide on a portfolio strategy and then assess and govern the portfolio on an ongoing basis
• Packaged Application Services – Helps you automate your Thankful dry, impressive a value chain through off-the-shelf application packages. We enable you to harvest value through innovative and configurable package-centric solutions
• Performance Engineering and Enhancement – Enhances the performance and scalability of applications across the technology stack and application lifecycle
• SOA Realization – Helps organizations design, develop, test and deploy services to realize a Service-Oriented Architecture (SOA)
• Solution Architecture Assessment – Offers a complete architectural analysis and assessment of your IT application, focusing on Quality of Service (QOS) parameters such as scalability, performance, interoperability, and usability
• Solution Architecture Definition – Defines the solution architecture required to implement business solutions to meet business requirements, and ensures that the solutions are aligned with the enterprise architecture
• Testing and Validation Services – Helps clients across industry verticals build tomorrow’s Quality Assurance (QA) enterprise through a combination of transformation models, offerings to address the changing technology landscape, framework for package-testing-led business transformation and new engagement models

Infrastructure Outsourcing

IT infrastructure is a key value driver for every enterprise in today’s business environment. Enterprises require a flexible, secure, and responsive IT infrastructure — all at lower costs, so they can remain competitive in business.

CGSL in partnership with IBM offers end-to-end Infrastructure Services that help clients achieve an optimized, secure, and scalable IT infrastructure. We are at the cutting edge of key technology paradigms such as virtualization, cloud computing, mobility and green IT, and are transforming our clients’ IT environments to leverage these next-generation technologies across their datacenters, networks, and production and end-user computing environments.

Our Infrastructure Services have helped clients bring down their total cost of ownership (TCO) by 30 to 45%, while helping align service levels to meet changing business needs.

Benefits delivered

End-to-end services across the IT lifecycle, which cover the entire spectrum of your IT infrastructure

Optimization of the TCO around IT, ensuring the business value of your current IT investments

Transformation of IT infrastructure to leverage next-generation technologies and computing models, including cloud computing, software-as-a-service (SaaS), platform-as-a-service (PaaS), grid computing, and green IT

Our end-to-end Infrastructure Outsourcing service portfolio includes:

• Datacenter Optimization services – With enterprises seeking to derive maximum value from their datacenters, there is a considerable push towards taking advantage of new technologies and cost models. CGSL Datacenter Optimization services are focused on optimizing the enterprise datacenter through consulting, planning, and implementation support.
• End-User Computing services – As enterprises seek to enable their employees with the latest in technology, there is an inevitable rise in the complexity of the IT infrastructure deployed. Our End-User Computing services help enterprises manage this complexity through the application of new virtualization-related technologies.
• Infrastructure Operations Optimization services – A reliable IT infrastructure with high availability is critical for the successful delivery of services that support enterprise business processes. CGSL Infrastructure Operations Optimization services ensure efficient, compliant, and agile infrastructure operations across the enterprise.
• Infrastructure Refresh services – Enterprises find that their existing IT infrastructure is for the most part, reactive and ill equipped to meet emerging business needs. At CGSL, we provide direction to the organizational computing roadmap through broad infrastructure refresh services in specific technology areas, enabling our clients to stay ahead in the technology curve.
• Managed Infrastructure services – We offer end-to-end Managed Infrastructure services that help enterprises achieve technology-led business transformation, leveraging emerging technologies and cost models

Business Process Outsourcing

Healthcare Administration Services

• This includes Provider management, Document/ image capturing, Online enrollment, Patient demographic information.

Document & Data Processing

• This includes Forms processing, Data Processing, Data Conversion, Data Management, Document digitization, Document & Workflow management

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